In 90 minutes I’ll hand you the plays working right now: a radical approach to hiring, simplified SOPs and training, and the manager habits that hold the standard on every shift.
SAVE MY SEAT — FREE Live on Zoom · For owners, GMs and chefs · Cameras on — it’s a working sessionWalk away with one idea that changes how you run next week.
Callouts, no-shows, turnover — all have root causes. Fix what you control this week.
Make every unit run like your best one.
Accountability works both ways: the team commits to the standard, management commits back — schedule on time, walkthroughs done, promises kept.
Every callout and resignation leaks money. A system that holds pays for itself.
Your best people run plays nobody wrote down. Capture them, cut the bloat, and train new hires fast — short, tracked, certified, in your team’s language. Plus the day-one move that decides whether they stay.
The best restaurants run hundreds of line checks a week — kept simple enough to actually get run. A checklist nobody skips, photo proof it happened, and a way to start tonight with a Google Form.
The worst shift is the one someone doesn’t show up for. Showing up starts with how you hire — then it’s built on mutual trust and respect: timely schedules, managers who communicate with empathy and skill. When the whole team backs the GM, the shift holds — and a day off is actually a day off.
A monthly check-in both sides fill out: how did we do on what we promised?
We build one live in session.
Filter for reliability before the first shift.
Trade panic for trust, clarity, and accountability.
One strong location up to five. Owners who are already winning and ready for the next level — and the GMs and chefs who hold the standard every day.
Jason Berkowitz has spent three decades stepping in as VP and COO to build the operating systems that let restaurant groups run, hold their standards, and grow.
He turns award-winning training into simple, repeatable playbooks operators actually use — and he spends his days inside great restaurant groups around the country, so you get the best of what’s working everywhere, not just one person’s opinion.
Pasjoli
GoTo Foods
“I watched Jason sit down with some of the most difficult, Forbes-awarded servers who had been doing it their own way for years. Instead of explaining anything, he just said ‘talk to me’ — and then he was quiet. He got more out of three words than anything else he could have said.”
“Our supervisors are now handling sensitive situations better, having more productive conversations, and showing real ownership of their shifts. The shift in confidence has been noticeable across the board.”
“It’s something our shift leads actually want to engage with, and the results have shown across our locations.”
Come sit in — it’s free, and kept small on purpose.